Effective Date: 29 October 2025
Website: www.poripathi.in
At Poripathi, each product is handcrafted with care, precision, and attention to detail. We follow strict quality checks before dispatch to ensure that every item meets our standards.
Due to the handmade nature of our products, we do not accept returns under any circumstances.
Replacement Policy
We offer replacement only under the following conditions:
- You have received an incorrect product, or
- The product was delivered in a damaged condition
To be eligible, you must notify us within 24 hours of delivery.
How to Request a Replacement
To initiate a replacement request, please provide:
- A clear, continuous unboxing video
- The video must show:
- The sealed package before opening
- The full unboxing process
- The issue (damage or incorrect item) clearly visible
Important Guidelines
- Requests raised after 24 hours of delivery will not be accepted
- An unboxing video is mandatory; claims without it will be rejected
- Products damaged due to:
- Customer mishandling
- Improper use
- Exposure to moisture
- Any alterations
are not eligible for replacement
- All replacement requests are subject to verification and approval by our team
Refund Policy
- Refunds are not applicable under any circumstances
Contact Us
For replacement requests or assistance, please contact us:
Website: www.poripathi.in
Email: poripathi@gmail.com
Phone/WhatsApp: +91 8697033808
