Last Updated: 12.12.2025
Website: www.poripathi.in
Thank you for choosing Poripathi. This policy outlines how orders are processed, shipped, delivered, and paid for on our website.
1. Shipping Policy
A. Order Processing Time
- Orders are processed within 1–3 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next business day
B. Shipping Methods
We ship orders through trusted courier partners. Available options may include:
- Standard Delivery
- Express Delivery (if available)
Delivery timelines may vary depending on your location.
C. Estimated Delivery Time
- Within City: 2–4 business days
- Within State: 3–6 business days
- Other States: 5–10 business days
Note: Delivery delays may occur due to weather conditions, holidays, courier issues, or unforeseen circumstances.
D. Shipping Charges
- Shipping charges are calculated at checkout based on location and order weight
- Free shipping may be offered during promotions or on orders above a certain value (if applicable)
E. Order Tracking
Once your order is shipped, you will receive:
- Tracking ID
- Courier partner details
- Tracking link
This allows you to monitor your shipment until delivery.
F. Undeliverable or Returned Packages
Orders may be returned due to:
- Incorrect or incomplete address
- Customer unavailable at the time of delivery
- Courier unable to contact the customer
In such cases:
- Re-delivery may be attempted
- Additional shipping charges may apply
- Refunds (if applicable) may be processed after deducting shipping costs
2. Payment Policy
A. Accepted Payment Methods
poripathi.in accepts the following payment options:
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Credit/Debit Cards
- Net Banking
- Wallet Payments
Cash on Delivery (COD) is not available.
All transactions are processed through secure and trusted payment gateways.
B. Payment Confirmation
After a successful transaction:
- You will receive an order confirmation via email/SMS
- Orders are processed only after payment verification
C. Pricing Policy
- All prices listed on poripathi.in are inclusive of applicable taxes (update if needed)
- Shipping charges (if any) are displayed at checkout
- Prices are subject to change without prior notice due to promotions or market conditions
D. Payment Security
We use secure and encrypted payment gateways to ensure:
- Protection of your financial data
- Prevention of unauthorized transactions
- Safe and reliable payment processing
We do not store your card or payment details on our servers.
E. Failed or Declined Payments
If your payment fails:
- Retry using a different payment method
- Contact your bank or payment provider if the issue persists
If an amount is deducted but the order is not confirmed:
- The refund will be automatically processed by the payment gateway within 5–7 business days
3. Contact Us
For any shipping or payment-related queries, please contact:
Website: www.poripathi.in
Phone/WhatsApp: +91 8697033808
Email: poripathi@gmail.com
Working Hours: 9:00 AM – 6:00 PM (Monday to Saturday)
